Winter Essentials
Frequently Asked Questions
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We currently ship to the USA, the UK, Australia, Canada, Ireland and Portugal. If you need help shipping elsewhere, DM us!
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Take a look at our size chart here. If you have more questions definitely just DM us for the fastest response, or email us. We can send you photos etc for more explanation!
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Email us at ciao@ciaobuttercup.com or DM us on Instagram! We have incredibly high daily screentimes so will prob respond very quickly (:
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Right here: https://account.ciaobuttercup.com/orders
Just log in using your email and follow the instructions. For info on our return policy, you can look here: https://ciaobuttercup.com/policies/refund-policy
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We're actually just Buttercup but that Instagram handle and URL was taken so we picked ciaobuttercup for Insta and TikTok and our URL 🌸
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My name is Clara (clara@ciaobuttercup.com) and I run mostly everything, and then my mom packs all of your orders and ships them—she is the best!
Let customers speak for us
So cute! Definitely size up for a comfy fit
These are so comfy!! I bought them true to size (m) and the brazilians one size up (l) and both fit perfectly. Will be purchasing again.
Cozy! Need every color
So cute and comfy to wear at home.
love these bloomers! So comfy and nothing better than organic 100% cotton next to my skin.
Crazy cozy and flattering. I’ve already bought the red ones. I want every color. They make me feel sexy but cozy!
These pants are so cute and cozy they’re my new favorite pants! They are true to size and the band is comfortable and not too tight. I love the contrast details along the bottom and I hope they make them in new colors!
The fabric, the fit, the detail! I love this I got it in two colors and have worn everyday so far.
These are not only adorable, they are so comfortable! Size chart is accurate and I have already placed another order for more!
i got these to go with the base top they are so comfortable just a little long (i’m 4’10)
i’ve worn this shirt under my sweaters so many times already! it runs a little big but i don’t mind that at all
Disclaimer is that i have a bug butt and thighs. I bought these in size L fully expecting to send them back because everything is always too tight on my thighs even if it fits elsewhere. These dont look like shorts on me by any means, just high waisted/full coverage underwear, but they are still so cute and comfortable and quality!
Love these sets of thongs. Super comfortable with a little stretch but not so much that it will get weak and give way and need replacement. Super durable and really cute color scheme. I’m typically xs/s and went with the small based on the description and it’s perfect!
This is the long sleeve I've been dreaming of. LOVE
I found Buttercup when looking for a sustainable option for new pieces. I've always felt passionate about finding cleaner options when switching to new products and not only has Buttercup been my new favourite company to buy from, but i SWEAR by their products - so comfy and adorable. So much so that I've cleared out all my other underwear and tank tops just to make room for more! Can't wait to get my hands on more of their winter collection, too!! Grab some Buttercup - you won't regret it.
Committed to Comfy
The story of Buttercup starts with a love of gingham and an aversion to underwire 💗